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Smart Lock
Quick Start
Your 4-digit code is unique to your stay and was sent in your booking confirmation. Enter it on the front door keypad to unlock. When leaving, press the lock button on the inside or it will auto-lock after 30 seconds.
- Locate the keypad on the front door (right side of frame)
- Enter your 4-digit code
- Press the handle firmly to unlatch the door
- To lock, press the lock button inside or the keypad's lock icon outside
Pro Tips
- Your code is unique to your stay and expires automatically at checkout
- No physical keys needed—your smartphone is enough
- The garage door also has a smart lock with its own code
- Backup: there's a 9V battery terminal inside the lock for emergency access
- The lock auto-secures after 30 seconds even if you forget
Troubleshooting
Common Issues
- Code accepted but the bolt won't turn (motor whines): push or pull the door firmly toward closed while entering the code. Misalignment between the bolt and the strike plate is the #1 cause
- Code rejected (red flash, error beep): double-check the digits against your welcome message — common typos are 0 vs O. Press each digit firmly; fast typing can register two as one
- 3 red flashes plus 3 beeps before you've even entered a code: battery is critically low. Codes might still work for a few hours but text me right away so I can get fresh batteries in
- Locked out completely: just text or call me. Don't break in
Locked Out? This shouldn't happen with your 4-digit code, but if you're stuck:
Text Alec immediately at (815) 540-1091 with "LOCKED OUT" and your booking confirmation number. Response time is typically 5–10 minutes.
Additional Info
Garage Door Lock: The garage has its own 4-digit code provided in your confirmation. Enter it on the garage keypad using the same process as the front door.
Battery Life: The smart lock runs on standard AA batteries. Battery status appears on the lock's screen. If low, use the 9V backup terminal (instructions on the lock's back panel) or contact Alec for a battery replacement.